Privacy & Refund Policy | Invite Planet

Policies & Terms

Effective Date: August 1, 2026

Privacy Policy

At Invite Planet, your privacy is of utmost importance to us. This Privacy Policy document outlines the types of personal information we collect, how we use it, and how we keep it secure.

1. Information We Collect

To create your custom digital invitation, we collect the personal information you voluntarily provide to us, which may include:

  • Contact Information: Name, email address, phone number, and billing details.
  • Event Details: Names of the couple, wedding dates, venue locations, event timings, and RSVP details.
  • Media Files: Photographs, audio tracks, or videos you want to be featured on your digital invitation website.

2. How We Use Your Information

We use the information we collect to:

  • Design, build, and host your personalized digital wedding invitation website.
  • Communicate with you regarding your design, feedback, and delivery updates.
  • Provide customer support and resolve any technical issues.
  • Send transaction-related communications, such as invoices or payment confirmations.

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information and media files.

  • Your digital invitation link is publicly accessible to anyone with whom you share the URL. However, we do not share your private administrative details (like your billing info) with third parties.
  • All customer media files (photos/videos) are safely stored and are only used for the sole purpose of building your specific invitation.

4. Data Retention

Your personalized wedding invitation website remains active and live on our servers for up to one month after your wedding date. Following this period, the link will expire, and your customized data and media files will be securely archived or deleted from our active databases.

5. Third-Party Services

We may use third-party services (such as secure payment processors and website hosting providers) to run our business. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Cancellation & Refund Policy

At Invite Planet, we want you to be absolutely delighted with your digital wedding invitation. Because our products are highly customized digital services, we have structured our refund policy to be fair to both you and our design team.

1. Cancellation Before Final Delivery (Eligible for Refund)

We understand that wedding plans can change unexpectedly.

100% Refund: If you decide to cancel your order before the final customized invitation link is delivered to you, you are eligible for a full refund of your payment.

To request a cancellation, please email us at contactinviteplanet@gmail.com or reach out via with your order details before we finalize and send your live link.

2. After Final Delivery (Non-Refundable)

Once the final digital invitation link has been built, customized with your details, and delivered to you, we cannot issue a refund.

Since the final product is a customized digital service that has already been executed and delivered, it cannot be “returned.”

3. Unlimited Corrections / Edits

To make sure you get exactly what you want, we offer support for corrections (such as typo fixes, venue changes, or photo replacements) during the design process and before your link goes live. If there is a mistake on our part, we will correct it immediately.

4. Processing Refunds

Once your cancellation request is approved (prior to final delivery), your refund will be processed. The refunded amount will be credited back to your original method of payment (UPI, Net Banking, Credit/Debit Card) within 5 to 7 business days, depending on your bank’s processing times.

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